When can I expect delivery of my goods?

Goods are dispatched within 3-5 working days. During busy periods this can be extended.

How much will it cost to deliver my goods?

Please see our 'Delivery Services Expained' page for more information.
 
What length will my coving be delivered in?
 
Coving and beading is ordered in lengths and will be delivered in full lengths, in most circumstances. Order for less than 5 lengths may be delivered in half lengths for a more secure delivery.

What coving will suit my home?

This is a question we get asked alot, in truth coving is as much about personal preference than anything. here is a bried covin style guide.
Contemporary: from approximately 1950, following on from the ‘modern design’ is the style that reflects anything currently trendy.
Georgian: the period between 1750 and 1830. Cornices and mouldings tended to have a Roman influence and had fine details.
Victorian: most popular in the period between 1837 and 1901 the Victorian period designs were based on imitation and reproduction. Mouldings had bold designs and tended to be heavily enriched. Many different styles were revived, and often had more than one influence featured on a single piece of cornice or moulding
Art Deco: most popular between 1907 and 1935, Art Deco began in Europe in the early years of the 20th century. It rejected many traditional, classical influences in favour of more streamlined, geometric forms, making use of modern techniques and materials. During this period fibrous plaster started to take over from run in situ cornice making plaster moulding more affordable.

The height of the room can have a large impact on the overall appearance of your plasterwork. Tall ceilings are the ideal environment for rich in decorative elements, such as Victorian or Georgian style cornices. These can be seen in palaces, churches, ball rooms, and houses with high ceilings. The images below are some examples of rooms that have used decorative plasterwork to fill the emptiness effect that can be caused by high ceilings:
Normal to low ceilings should use as minimalistic and thin cornice styles to prevent the height form shrinking further. A perfect choice would be a contemporary ceiling design.

All this being said, it is your home and it is what you like that matters the most.  Check out our styles, you will find most of our cornice is available in more then one size. 

Do I need to order additional coving or beading to account for wastage?

Yes we suggest 10% additional length, you need to take into account the design, if it is an intricate design you may need to allow for more.  
What should I do if my goods arrive damaged?
Should your goods arrived damaged, please contact us within 48 hours. Please do not sign for obviously damaged goods or make a note against a signature that goods are either 'damaged' or 'not checked'. We cannot assist if you sign for your goods and later find them to be damaged.
Can I get any discount for large orders?
Yes, please contact us.
Can I cancel an order once made?
Orders can be cancelled for full refund if they have not been shipped. Once shipped, our Returns Policy applies. See our Terms and Conditions.
 
How can I pay for my purchases?

We accept payment online using a debit or credit card, payment over the telephone by credit or debit card, Paypal and direct bank transfer.

What should I do if my credit or debit card was refused when placing an order?

Please contact us and we will do all we can to assist you.

Do I get a receipt with my goods?

Yes a receipt is always sent out when goods are delivered.

Can I have my order delivered to a different address?

Yes we can deliver to a different address but may require proof of account ownership before processing your order.

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